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Repairs and maintenance
It is a requirement of all tenants to report any maintenance to First National Burton Groves in writing.
The South Australian Act requires the owner to maintain the premises in a good tenantable repair and in a condition fit for human occupation. We engage a wide range of professional trades people however, if you wish us to contact a specific preferred tradesperson please let us know and we will keep these on file.
Tenants are instructed to contact our office to report all repairs and maintenance.
Our staff can be contacted after hours through a mobile telephone system.
We request authority to attend to repairs and maintenance up to $400.00 this will only be exercised if deemed as an emergency and/or a danger to the tenant. An example of this is a gas leak.
If a tenant reports a maintenance problem we will make every effort to contact the landlord, via a phone call, SMS, letter or email. If every effort has been made to contact a landlord and have not received a response within a reasonable time frame, First National Burton Groves will make a decision to proceed with the maintenance if deemed necessary. An example of this is if the tenant has no hot water or plumbing is severely blocked.
We do not accept any responsibility for any work undertaken by recommended non qualified tradespersons whom may not have adequate insurance.
It is important to point out that the tenant must keep gardens in a neat and tidy condition; it is not the responsibility of the tenant to improve the gardens. Pruning of roses, bushes, trees etc is the responsibility of the owner as is regular fertilizing of the grassed areas.
The tenant must weed and mow to a reasonable standard taking into consideration the condition of the gardens upon initial tenancy. Photographs are taken at the initial inspection to refer to during the tenancy. Where a property is not reticulated and subject to prevailing water conditions, it is advisable landlords provide necessary equipment (e.g. hoses and sprinklers) to encourage the tenants to maintain the grounds.
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