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Testimonials

Heather an I would just like to thank Burton Groves and especially Sandra Pitman for the support and hard work
that has been provided over several years . We do acknowledge that Sandy has not looked after our property for all this time but without her support and hard work  (beyond the call of duty ) in the past several months we may have buckled and sold the property.
We both support Burton Groves on their professional way of looking after our property and would have no problems in recommending them to any people that we know.
Once again a big thanks to Sandy.

Mike and Heather Smith

Dear Sandy

I wish to sincerely thank you for all your efforts in the Property Management of my property at Paradise.
 
When I made the decision to sell the property, your interaction and communication between myself, Connie and Joe made things easy for me.
 
Your professional approach at the beginning, during the tenants’ occupancy and the finalisation of the rental was admirable.
 
I would not hesitate to recommend you to others and if I ever have an investment property again I would contact you in the first instance.
 
Thank you once again.
 
Regards
 

Kathy Thomas

Dear Sandra,

I wish to thank you for all the assistance you have given me with my rental.
The assistance that was given was shown when I transferred from another agency to yours was above and beyond the call of duty.  Your has been shown on a number of occasions with relevance to advice and knowledge.
I appreciate the fact that you have listened and followed up any enquiries that I may have had and when I have been unsatisfied with something (an account from someone else) it has been followed up immediately.
Once again thank you for all your services, professionalism, advice and assistance.  As a landlord, and from someone with a lot of experience in the property management area as well, it is an absolute pleasure to be represented by an agency that really looks after the tenants and the landlords and shows professionalism and experience whilst doing it.  I am sure a lot of people would not understand the length you do actually go to,
Thank you very much.

Wendy Boonstoppel

Sandra Pitman has been our property manager through First National Real Estate Burton Groves for over four years.  We have been with the company for around ten years.
Sandra looks after the six residential properties we own.
Without doubt Sandra is the best and most efficient property manager we have had.
Sandra looks after the interests of the owner/landlord whilst dealing with the tenants in a firm but fair manner.  Tenants who previously had caused problems have had both their rights and obligations made clear to them and they no longer are a problem.
When selecting new tenants Sandra is thorough and efficient, new tenants who have commenced occupation of our properties through Sandra are good tenants.
Communication between Sandra and the property owner is excellent, Sandra is readily available and keeps us informed.

Wayne & Colleen Seaton

Hi Russell,

I wish to send this note with my sincere thanks for your efforts in achieving a most satisfying result with the sale of my home.
Among the agents who came to speak to me about selling my home of nearly twenty years, you were the one who immediately convinced me that you and your team had the wherewithall to achieve what you promised.
"Presentation is everything" they say. Well, your personal demeanour and the documentation you employed also served to convince me I was talking to the right sales team......everything I saw and heard raised my confidence in you and the reputation you have built in selling real estate in this area.
I had certainly not expected that the very for investor you brought for a private inspection would take immediate liking to the property resulting very quickly in a satifactory negotiation.  This just proves the quality of the potential buyer information database you maintain which served its purpose admirably in mycase.
I very much appreciated your availability to answer any questions throughout the very short period it took to sell my property, your willingness to be the intermediary in the negotiations which ensued as well as making the arrangments to meet the buyer.
Last, but not least I was very surprised with your congratulatory hamper on the day of settlement. I did not think that business the days still went to so much trouble.
It serves to confince me that I can do no better than to recommend First National Real Estate Burton Groves in the time I have left in Adelaide.Please be assured that I will be praising your efforts on my behalf to anyone looking for either a purchase or sale of property in my area.

Marcel

Dear Connie and Joe,

Ted and I would like to thank you for selling our Modbury Heights home, which you did on its first open and for the asking price.  What a surprise!
You are a very proficient business couple who were always available, even when you went on holiday.
We met you a few years ago when you sold our neighbours house and had also met again while we were house-hunting.  When it finally came to selling our home we knew we wanted you so we didn't bother to "agent shop".
Many thanks also to whoever set up the internet site.  Our family and friends in Scotland thought it was great to see our house, plus some more!!!
Best wishes for the future to keep busy.

June & Ted Foote

Dear Brian,

We feel extremely fortunate and grateful that we were able to engage you to sell our home in Hope Valley.  Your professionalism and attention to detail caught our eye immediately.
We sincerely appreciated how you consistently kept us updated every step of the way, provided realistic advice and followed through on each and every commitment made.  Your knowledge of the market is outstanding and this was made obvious with how quickly you were able to sell our home-not to mention, obtaining nine offers for us!
Our deepest thanks also for all your expert advice and guidance with regards to us purchasing our new property.  It is not everyday that we make such a huge investment and your advice was truly invaluable.
It was an absolute pleasure dealing with you and we could not have asked for things to run any smoother than they did.  It is without doubt that we will be recommending you to all of our family and friends at every opportunity we get.

Mandy & Michael Brown

Dear Pamela,

We wish to thank you for your efforts and assistance in selling our property in Redwood Park.  We are thrilled to have been able to sell a somewhat difficult house in a completely ethical manner and achieve exactly the result we were hoping for.
We are most grateful for your enthusiasm and effort to not only sell our house, but assist us in the search for a new property regardless of the selling agency.
The main reason why we chose you above other estate agents was that you were very personable and friendly.  We knew that purchasers would also appreciate this quality.
Thank you once again for your professionalism and eagerness to help.

Paul & Louise Townsin

Dear Russell Burton

Re: Kim Henley 

I am writing to you today to thank you for providing nothing short of excellent service when it came to selling our home.  Our real estate agent was Kim Henley.  Upon first meeting her she captured us with her enthusiasm. We were keen to deal with Burton Groves as you had come highly recommended by family and friends so were pleased when Kim took on our house.
Our home sold in just 2 weeks, with just 2 opens and for a price we were very happy with.  Kim was honest with us as to the level of marketing our house required, and to what market our home would most attract, even suggesting ways to improve the layout of the home. With all of these she was spot on.
Kim kept in constant touch with us throughout the marketing campaign, and made every effort to keep the process disruptive as possible.
I would have no hesitation in recommending Kim to anyone thinking of selling their home.

David and Joann Hewett

Dear Connie and Joe,

Just a quick note to thank you for all your effort in selling our two properties recently, we presented you with one house in particular, that would not have been easy to sell in a strong financial climate let alone the lull in house sales of 2008/2009.
Your hard work and vast experience helped make a difficult time much easier, we found you both friendly, straight forward and honest, (and your sense of humour definately helped a great deal!).
We also appreciated your help with several issues we had purchasing our new property, although it wasn't listed by you, you answered our questions and helped with the problems that we unfortunately occurred.
We wouldn't hesitate to recommend you to others and if we ever need to sell again we would call you straight away.
Thank you once again for all your hard work.

Danielle Moffat and Jamie Battams

Dear Brian

We wish to sincerely thank you for the professional manner in which you conducted yourself in the sale of our property.  From the initial consultation to the handing over of the keys we could not fault your thoroughness.
Your ability to keep us informed and your expertise in both small and large details gave us complete confidence.
Your understanding of the market meant our home was realistically priced and sold quickly, in fact securing a buyer from the first open inspection was more than we could have hoped for.
We would not hesitate in recommending you to anyone considering selling their property, and would be happy to provide our contact details as a personal reference.

Colin & Sandra Tielen-Fry